Delivery & Returns


All orders are sent by UPS express delivery.

We offer FREE next day delivery in the UK for all orders over £100. Please note our UKAS calibration service can add up to 5 working days to delivery times.

For orders under £100 a £5.99 (ex VAT) delivery charge will apply. All UK orders are shipped on a next day service (excluding highlands and islands).

If ordering from outside the U.K. the delivery will vary so please contact us directly to get accurate delivery times.

All orders are shipped from our default address located in Sheffield, U.K.


If you would like to return your item, you can do so within 28 days of receipt. We will refund the cost of the item once it is received and checked.

*** Please note items must be returned in their original condition and packaging for a refund to be processed. ***

If you would like to make a return email us at detailing the reason for the return and the invoice number. We will be in contact within 24 hours of receiving the email.


All items are supplied with 12 months warranty as standard. If the item develops a fault during this period, please contact us!


We include 20% VAT on all orders inside the United Kingdom. We do not charge VAT on orders outside the United Kingdom.    

Return Address

  • Unit 6 Riverside Park
  • Sheaf Gardens
  • Sheffield
  • S2 4BB
  • 0114 327 1616